UX Researcher / Business Analyst

Kuala Lumpur
Admiral Digital is looking for an experienced and talented UX Researcher / Business Analyst. You are responsible to identify the ideal user journey for mobile app and web by conducting and guarding the proper UX processes. You are obsessed with visualizing the best user journeys possible and present them to stakeholders, backed by proper quantitative & qualitative data points. You are the ‘ever curious objective led explorer’ designing and shaping unique, user-centric and inspiring designs and product experiences. You have the knowledge, expertise and drive to investigate, innovate and develop outstanding design solutions with an emphasis on digital applications. Highly organised, efficient, and with exceptional attention to detail, you always strive to deliver first class results to both internal and external stakeholders. You perceive working on different projects simultaneously as a challenge and you always think of solutions instead of problems.

Roles & Responsibilities.

  • Conduct user research and interviews to understand customers pain points, evaluate the findings and produce customer-centric solutions.
  • Understand business strategy and objectives, architect UX flows from multiple touchpoints and platform perspectives.
  • Design ideal state user experience by aligning with business objectives and strategy of the company.
  • Develop prototype and various UX deliverables to effectively communicate the solutions.
  • Develop UX flows, prototypes and present the concept to stakeholders.
  • Innovate, improve on existing user journeys to encourage user adoption and engagement.
  • Conduct usability testing on prototypes, identify weaknesses in designs through heuristic evaluation then modify accordingly. Iterate the design cycle until the solution is ready to be released.
  • Prepare reports on the findings and proposed solutions
  • Manage client and project timelines.


  • At least 3 years proven experience in UX strategy and business analysis;
  • Proven experience in customer centric thinking;
  • Experience with interactive prototyping software such as InVision & Adobe XD;
  • Proficient in Microsoft Office (PowerPoint) or similar to create design presentation for clients;
  • Fluent in English (written and verbal);
  • Able to present complex topics in a well-disposed manner;
  • The ability to concentrate on multiple projects and clients;
  • “Can-do” attitude and proven ability to work in a team environment;
  • Start-up commitment (entrepreneurial & proactive spirit);
  • Ability to effectively learn and acquire new knowledge and skills;
  • Detail- and result oriented;
  • The willingness to work from our office in Kuala Lumpur, Malaysia.


You get the chance to develop your professional and personal self in an open-minded, horizontal working environment. Pro-activity and hands-on mentality will be the basis of your autonomous role in our start-up company. Admiral Digital offers a full-time contract with a competitive salary and other benefits. Is this the job you have been searching for? Ready to join our Admiral Digital team? Don’t hesitate to contact us by sending your CV and cover letter/video/PowerPoint. We are looking forward meeting you!

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