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Case study

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RinggitPlus platform

Business growth acceleration with strategic UX/UI solutions for a financial comparison website.

Headquarters

Malaysia

Industry sector

FinTech

Geographic scope

Malaysia

Services provided

Product development
UX / UI

The client.

RinggitPlus is a financial comparison website based in Malaysia that allows users to compare and apply for credit cards, personal loans, home loans, and insurance products.

The website aims to help users make informed financial decisions by providing them with information on various financial products and services offered by banks and other financial institutions in Malaysia. Users can compare the features, fees, and interest rates of different products and apply for them directly through the website.

The challenge.

To improve customer acquisition costs and boost conversion rates for both its internal platform and its partners, RinggitPlus has been investing more in user experience (UX). The admiral.digital team was tasked with coming up with the concepts, strategizing, and executing these platforms.

The solution.

To enhance customer acquisition efforts and improve progressive onboarding experiences, the admiral.digital team was engaged by RinggitPlus to work closely with their internal team. The admiral.digital team collaborated with RinggitPlus to create multiple prototypes and fully functional products. The teams worked together to develop websites, calculators (such as for retirement and insurance), and progressive onboarding tools.

The admiral.digital team was responsible for leading the user experience strategy, user interface design, front-end and back-end development, and API integration. After the development process, thorough testing and user acceptance testing were conducted before deployment.

Following the completion of the project, the admiral.digital team continued to provide support to RinggitPlus with maintenance and ongoing optimization of conversion rates.

RinggitPlus offers

The results.

During a 9-month period, a total of 7 progressive tools (including two calculators) were implemented, along with the launch of two new websites. As a result, customer engagement and conversion rates improved, which helped RinggitPlus and its partners become more efficient in acquiring new customers.

    7 tools

    up and running with user-centric design and solutions

    2 websites

    designed and built during a 9-month engagement period

    Why admiral.digital?

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    User-centric design and solutions

    We create top-notch, user-centered solutions that generate real business value

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    Elevated conversion rates

    Our CX/UX/UI experts ensure that conversion rates are optimized throughout the user journey to drive bottom-line results

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    Technical proficiency and implementation

    Our team of technical specialists develops customized solutions based on in-depth user journey insights

    Have a project in mind?

    Our promise is digital customer experiences that deliver results. Let’s get to work.

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    99co admiral digital

    Kuala Lumpur

    malaysia@admiral.digital

    22-12 Q Sentral,
    Jalan Stesen Sentral 2,
    50470 Kuala Lumpur,
    Malaysia

    Auckland

    newzealand@admiral.digital

    121A Kohimarama
    Rd Kohimarama,
    Auckland 1071,
    New Zealand

    Singapore

    singapore@admiral.digital

    68 Circular Road #02-01,
    049422 Singapore

    Belgium

    belgium@admiral.digital

    Verbindingsdok – Westkaai 18 / 01,
    2000 Antwerp, Belgium

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